Crypto Exchange Phases Out Services Ahead of Full Shutdown

A major cryptocurrency trading platform is entering an orderly shutdown, giving users just over three months to secure their funds before all services go offline.

Bit.com says the process will unfold in stages to avoid disruption, but has urged customers not to wait until the final deadline.

Rather than halting operations abruptly, the exchange is gradually disabling features while keeping withdrawals open for an extended period. New account creation has already been halted, and trading activity will be phased out entirely by the end of January. From that point forward, the platform’s sole function will be returning customer assets.

Users currently retain full access to their accounts, including balance visibility and withdrawals. Most withdrawal requests are expected to clear within hours, though support teams are prioritizing delayed cases. Customers also have the option to transfer assets to an affiliated platform instead of withdrawing them directly.

Services being phased out in stages

The shutdown affects different services on different timelines. Trading in spot markets will remain available until January 31, after which all buying and selling will stop. Derivatives trading has already been limited, with users only allowed to close existing positions.

Mining-related services will end earlier, with final payouts and partial refunds issued for unused service periods. Yield-bearing financial products will continue generating returns through late January, after which users must manually withdraw their balances.

Any small asset balances left behind after trading ends may be automatically converted into USDT, with exceptions for certain restricted tokens that require manual withdrawal.

Final withdrawal window and backup system

Beginning February 1, any remaining user funds will be moved into a dedicated withdrawal-only environment. At that stage, users will no longer be able to trade or access additional features, but will still be able to verify their identity and request withdrawals.
The platform has emphasized that assets will not be confiscated or liquidated during this phase. However, March 31, 2026, marks the final cutoff for withdrawal requests. After that date, the shutdown process will be fully concluded.

The company has also issued a security warning, cautioning users to rely only on official channels for information. It stressed that it will never ask for passwords, private keys, recovery phrases, or transfers to special accounts — a reminder issued amid heightened scam activity around platform closures.

For users still holding funds, the takeaway is simple: act early. While the shutdown is structured and extended, waiting until the final weeks could increase the risk of delays or complications.