Bitcoin.com.au Review 2026: Pros & Cons Revealed
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Founded in 2013, Bitcoin.com.au is an Australian crypto exchange with over 450,000 clients. The AUSTRAC-registered platform supports 37 digital assets, and accepted payment methods include bank transfers, debit cards, and PayPal. Read on to learn more about the established exchange in this Bitcoin.com.au review.
The research team opened an exchange account and tested core platform functions, including deposit/withdrawal times, available markets, average bid-ask spreads, commissions, and fund safety.
Read on to evaluate whether Bitcoin.com.au is one of the best Australian crypto exchanges, or if better options exist. Also, find out how to get $20 AUD worth of free Bitcoin as a sign-up bonus.
Bitcoin.com.au Review: Key Points
Our review of Bitcoin.com.au found that the platform offers a safe and beginner-friendly way to invest in cryptocurrencies. The simple desktop and mobile dashboard requires no previous experience, as users buy and sell assets directly with the provider, rather than relying on market orders and market participants. As an AUSTRAC-approved digital currency exchange, Bitcoin.com.au ensures robust security and regulatory compliance.
A key benefit is that Australians deposit AUD fee-free via debit/credit cards, e-wallets, bank transfers, and PayID. The minimum crypto purchase is just $1, and the exchange provides a free custodial wallet for safe storage. Drawbacks include a thin asset library, which covers just 37 markets. Experienced crypto investors or advanced traders may find the platform overly basic, since it lacks technical charts, analysis tools, and leverage.
Key Exchange Data
| Feature | Details |
|---|---|
| Name | Bitcoin.com.au |
| Native Token Name | None |
| Launched | 2013 |
| Supported Coins | 37 cryptocurrencies |
| Trading Fees | 1% standard commission to buy and sell cryptocurrencies |
| Main Features | Simple investment dashboard, AUSTRAC-registered, AUD pairs, SMSF accounts |
| Staking/Yield | Not available |
| Security | Cold storage, two-factor authentication, SMS verification, annual audits |
| KYC | Mandatory KYC requires a government-issued ID and proof of address |
Pros and Cons of the Bitcoin.com.au Exchange
Our review team discovered the following pros and cons:
Pros
- Established and Regulatory Compliant: The established crypto exchange launched in 2013, and its AUSTRAC approval ensures it legally operates in Australia.
- Beginner-Friendly: The user-friendly platform appeals to inexperienced investors who favor simplicity. Users pick a digital asset and input their investment size, and Bitcoin.com.au processes the purchase instantly.
- AUD Payments: The exchange allows users to deposit and withdraw in Australian dollars. Accepted methods range from Visa, MasterCard, and PayPal to PayID and bank transfers.
- Mobile App: Bitcoin.com.au has a free mobile app that connects to the primary exchange account. iOS and Android users buy and sell cryptocurrencies while on the move.
- SMSF Accounts: As one of the few exchanges to support SMSF accounts, users save toward their retirement years through digital asset investments. It takes seconds to connect Bitcoin.com.au with the SMSF credentials.
- Built-In Wallet: Investors easily manage their crypto investments through the Bitcoin.com.au wallet. It enables users to send, receive, and store assets, and view portfolio values in real-time.
Cons
- Limited Assets: With just 37 assets, Bitcoin.com.au falls short in supported markets. It primarily focuses on large-cap cryptocurrencies, which limits access to new and undervalued projects.
- High Trading Commission: The platform charges standard trading commissions of 1%, which is higher than many other exchanges.
An Overview of Bitcoin.com.au
Bitcoin.com.au is an online crypto exchange that launched in 2013. Independent Reserve purchased the exchange in 2023, although the primary Bitcoin.com.au platform remains in place. With over 450,000 registered users, Bitcoin.com.au has an excellent reputation with Australian investors, especially those who are first timers to buying cryptocurrencies.
The beginner-friendly platform accepts convenient payment methods to simplify the trading process. Debit cards, PayPal, bank transfers, and other deposit types enable users to buy 37 digital assets with AUD. In addition to Bitcoin, the platform lists the best altcoins like Ethereum (ETH), Render (RENDER), Dogecoin (DOGE), and Litecoin (LTC).
While the exchange lacks advanced features like technical indicators and leveraged markets, it allows users to invest via self-managed super fund (SMSF) accounts. It also offers accounts for trusts and Australian-registered businesses.
Bitcoin.com.au’s Trading Products
Compared with other top crypto exchanges like Binance and MEXC, Bitcoin.com.au offers a limited product range. It functions more like a broker than an exchange, since users simply buy and sell digital assets directly from the provider. In contrast, traditional exchanges use the order book system, where buyers match with sellers based on price demand.
Bitcoin.com.au’s model suits complete beginners who prefer simplicity over advanced trading tools. Users choose an asset and a purchase amount, and the platform executes the trade instantly. Bitcoin.com.au sources price quotes from Tier 1 spot exchanges and adds a spread markup.
Besides leveraged products like perpetual futures and options, the exchange also lacks crypto-to-crypto swaps. If a user wishes to trade BTC for ETH, they first need to sell their assets for AUD and then purchase the coin manually. This cumbersome process incurs two separate trading commissions.
Bitcoin.com.au Supported Coins and Tokens
Our Bitcoin.com.au review confirms that the platform lists the best cryptocurrencies to buy. Australians can invest in BTC and major coins like ETH, XRP (XRP), and Solana (SOL), as well as top meme coins such as DOGE, Pepe (PEPE), Shiba Inu (SHIB), and Bonk (BONK).
However, with just 37 listed assets, traders have limited diversification opportunities, particularly new cryptocurrencies from emerging market sectors.
With no crypto-cross markets available, Bitcoin.com.au specializes in AUD pairs. This benefit lets Australians invest in coins and tokens without foreign exchange fees.
Bitcoin.com.au Fees
Our Bitcoin.com.au review covers trading and non-trading fees in the following sections.
Trading Fees
Bitcoin.com.au offers a simple commission structure. Regardless of the asset, the exchange charges standard trading commissions of 1%. We consider this trading fee expensive.
Binance and Kraken, both registered with AUSTRAC, charge entry-level commissions of 0.1% and 0.4%, respectively. These platforms, like most online exchanges, offer discounted fees when users increase their monthly trading volumes. Bitcoin.com.au provides no price reductions, so all account users pay the same fees.
Non-Trading Fees
Investors fund their Bitcoin.com.au accounts with AUD. The provider offers fee-free deposits and withdrawals through local bank transfers. Other free deposit methods include PayPal, domestic debit and credit cards, and PayID. International cards from Visa and MasterCard cost 3.5%, so users should avoid these methods if possible.
Bitcoin.com.au charges fixed fees on crypto withdrawals. Each coin and token incurs varying fees. Bitcoin, Ethereum, and XRP cost 0.0002 BTC, 0.005 ETH, and 0.15 XRP, respectively.
| Standard Trading Commission | 1% |
| Free Deposit Methods | Bank transfers, PayID, local debit/credit cards |
| Deposits With International Debit/Credit Cards | 3.5% |
| Bank Transfer Withdrawals | Free |
| PayID Withdrawals | $1.50 |
| Crypto Deposits | Free |
| Crypto Withdrawals | Varies by asset |
Bitcoin.com.au User Experience
We tested the end-to-end investment journey to evaluate the user experience. It takes just minutes to register an account and upload verification documents, which the exchange typically approves in the same time frame. Verified users can then deposit AUD into the account with traditional payment methods.
No prior experience is needed to buy Bitcoin on Bitcoin.com.au. The beginner-friendly dashboard requires users to select an asset, input the purchase size, and confirm. The platform executes trades instantly, 24/7, and adds the coins or tokens to the built-in wallet.
Mobile App
The beginner-friendly experience extends to the Bitcoin.com.au app. We navigated the app on iOS and Android devices, and found that the trading process is just as seamless as the desktop website.
The optimized dashboard ensures investors buy and sell digital assets instantly at the tap of a button. The app also enables portfolio monitoring with real-time prices and asset valuations.
As per Bitcoin.com.au reviews on the App Store, iOS users rate the app 4.7/5. Google Play currently shows no ratings from Android users.
Note: Ensure you download the correct Bitcoin.com.au app. “Bitcoin.com”, a completely different entity, also offers a free app on Google Play and the App Store.
Bitcoin.com.au: Platform Features
While Bitcoin.com.au offers limited tools for advanced analysis, investors may like the following platform features.
Multi-User Access
Exchange users can create permission-based access for secondary people. The feature supports various access roles, including view only, trading, and managing deposits.
Primary account holders may add or remove access at any time.
Tax Calculator
Bitcoin.com.au partners with Crypto Tax Calculator, the ATO-compliant tax software platform. Once activated, transactions automatically connect with the software, allowing users to evaluate existing tax obligations.
Remember that Australians receive a 50% capital gains discount when they hold cryptocurrencies for at least 12 months.
Recurring Buys
Digital asset experts promote dollar-cost averaging (DCA) to ride out short-term market volatility. The recurring buy feature helps Bitcoin.com.au users deploy the DCA system.
On the main trading dashboard, select which coins or tokens to invest in, alongside the DCA amount and frequency. The exchange automatically buys those assets as per the stated schedule, but users must ensure sufficient account funds.
Free Crypto Education
Users access free educational resources to improve their crypto and blockchain knowledge.
Complete beginners learn how Bitcoin and altcoins work, and the importance of secure wallet storage. Other topics include meme coins, scam prevention, and key crypto indicators.
Does Bitcoin.com.au Have a Wallet?
Bitcoin.com.au offers a free crypto wallet that integrates with the same exchange account. Available on desktops and mobiles, the wallet does not operate independently and uses the custodial model. As such, the platform manages and secures private keys on the user’s behalf.
Investors may store any digital asset that the exchange supports, which includes proprietary coins like BTC, ETH, and Bitcoin Cash (BCH). Users receive a unique wallet address for each coin and token. Bitcoin.com.au’s wallet allows outgoing transfers to other wallet locations, but the exchange approves transactions before it posts them to the network. The wallet also stores AUD, which simplifies the investment process.
As a custodial solution, the wallet cannot connect with decentralized applications (dApps) or store NFTs and custom tokens. Sending non-supported assets to the wallet results in lost funds.
In terms of safety features, the wallet relies on the exact security mechanisms as the main exchange. We discuss those systems later in this Bitcoin.com.au review.
Bitcoin.com.au Payments
We found that Bitcoin.com.au supports fast and hassle-free payments across the most popular Australian methods. To deposit AUD for free, choose between local bank transfers, debit/credit cards, PayPal, or PayID. Just avoid international cards, since these incur a 3.5% fee.
Most deposit methods are instant so that users can exchange AUD for their preferred cryptocurrencies right away. The platform also allows digital asset deposits from a private wallet. Just transfer the cryptocurrencies to the provided wallet address.
Deposit limits vary by payment method. Bank transfers offer the highest limits at $40,000. The terms and conditions provide no information regarding minimum deposits or maximum payouts.
Regarding withdrawal methods, Bitcoin.com.au supports free bank transfers, while PayID costs $1.50. Users pay a variable fee on crypto withdrawals. However, in general, we found transparent fees and no hidden costs.
Is Bitcoin.com.au Legit and Safe?
We reviewed security practices extensively to examine the question: Is Bitcoin.com.au safe?
As per government regulations, Bitcoin.com.au is registered with AUSTRAC as a digital currency exchange. This distinction ensures the exchange operates within Australia legally.
It holds 97% of client cryptocurrencies in secure cold storage wallets, located in underground vaults. Access to these vaults requires approval from multiple exchange employees to eliminate single points of failure. Withdrawals require multi-sig authorization, too.
The remaining 3% of customer assets are stored in hot wallets with encrypted and dispersed keys. These assets ensure platform users can buy, sell, and withdraw cryptocurrencies without delays.
The security team provides restricted access to client KYC documents, which it watermarks for added safety. Users may activate two-factor authentication on the Google Authenticator app, as well as SMS verification for backup.
The system distributes email notifications for Bitcoin.com.au logins and SMS for password change requests. ISO 27001 certification confirms Bitcoin.com.au’s robust security framework.
The exchange claims to maintain 1:1 asset reserves for both cryptocurrencies and AUD balances. However, it does not publish those reserves publicly like other crypto exchanges. External companies audit its balance sheet annually, and as a sole custodian, no client funds are lent to third parties.
Since its inception in 2013, Bitcoin.com.au has experienced no exchange hacks.
Customer Service
Bitcoin.com.au offers a local and reliable support team 24 hours per day, seven days per week. However, support channels include email only, and replies require up to one business day. If the query concerns potential security breaches, the exchange allows users to lock their accounts immediately.
Here is the official email address: [email protected]
We analyzed ratings and reviews from multiple sources and found that the majority of users report a positive customer experience.
Before contacting support, explore the exchange’s self-service materials. They cover anything from verification and security to payments, navigation issues, and placing orders.
Account Types
Most Bitcoin.com.au users trade cryptocurrencies on standard accounts. New users complete a quick KYC process to unlock full functionality.
The platform also offers SMSF accounts, which suit investors who want to add cryptocurrencies to their retirement fund. To connect the account, users verify their SMSF credentials via the Bitcoin.com.au website or app.
Other sign-up option types include trust and company accounts, each with a different onboarding process.
Investors who plan to buy or sell more than $50,000 worth of digital assets may use the over-the-counter (OTC) service. The OTC feature initially requires investors to complete a form, and the OTC desk contacts them within one business day. Note that OTC traders are available Monday to Friday, 9 am to 8 pm (Sydney time).
Get Started With Bitcoin.com.au: Step-by-Step Guide
This beginner’s guide explains how to open a Bitcoin.com.au account, deposit funds, and invest in cryptocurrencies.
Step 1: Join Bitcoin.com.au
Visit Bitcoin.com.au and click “Sign Up”. Complete the registration form, which requires an email address, username, and a strong password.
Then verify the email address and choose an account type. Options include personal, company, SMSF, and trust.
Next, the exchange collects personal information, including your first and last name, date of birth, and registered address.
Note: By signing up through the link below, you receive $20 worth of free BTC.
Step 2: Verify Your Identity
As per AUSTRAC regulations, Bitcoin.com.au must comply with Australian anti-money laundering laws.
The exchange requires two documents: a government-issued ID (passport, proof of age card, or driver’s license) and proof of address (utility bill, insurance policy, bank statement, etc.).
Most users get verified in minutes.
Step 3: Secure Your Trading Account
Under the profile icon, click “Security” to secure your account.
We recommend two-factor authentication via app-based codes. Switch on the toggle and scan the QR code from the Google Authenticator app. Then enter the six-digit code the app displays. All future account logins require a new code for enhanced safety.
Then add and confirm a mobile number via SMS. This backup method helps you regain access to the account.
Step 4: Deposit AUD
Users must deposit funds before they buy cryptocurrencies. Click the “Quick Deposit” button and select a payment method.
Options include bank transfers, PayID, debit/credit cards, and PayPal.
Step 5: Buy Crypto
Once Bitcoin.com.au approves the AUD deposit, click “Buy/Sell”. Choose a coin or token to buy from the drop-down list, and enter the investment size.
Select “Buy” to confirm your first purchase. The exchange handles the investment directly and adds the assets to your account wallet.
Step 6: Sell or Withdraw Cryptocurrencies
Selling cryptocurrencies on Bitcoin.com.au is just as simple. Return to the “Buy/Sell” section, select the digital asset to sell, and type in the amount. Confirm the sale, and the exchange adds the AUD proceeds to your account. You can use the funds to invest in other cryptocurrencies or withdraw them via bank transfer or PayID.
Long-term investors typically hold digital assets in a non-custodial wallet, which ensures they maintain full ownership. To withdraw cryptocurrencies, select the “Withdraw” button next to the asset. Input the receiving wallet address and amount, and confirm.
Bitcoin.com.au Review Australia: Research Methodology
We provide impartial reviews based on an extensive research process. The team initially extracts key data from the terms and conditions, the fee schedule, the listed markets, and the supported payment methods.
We then opened and funded a Bitcoin.com.au account, taking note of the onboarding steps and timeframe. To assess the trading dashboard, we placed buy and sell orders. For each order, we recorded the average bid-ask spreads and compared them with global spot prices.
We collected all research data directly from the primary source to ensure accuracy, and analyzed each metric against other AUSTRAC-registered exchanges.
Bitcoin.com.au: Conclusion
Our findings show that Bitcoin.com.au is an excellent fit for complete beginners who want to buy and sell cryptocurrencies in a quick and hassle-free way. The exchange allows Australian residents to deposit AUD with various local payment methods, typically without fees.
The simple dashboard simplifies trading through two key requirements: the crypto asset and purchase amount. The whole process suits inexperienced traders who find traditional spot exchanges complicated. And remember that if you join Bitcoin.com.au today, you can receive $20 in free BTC.
FAQs
Is Bitcoin.com.au secure?
What is the best site to buy Bitcoin in Australia?
Who owns Bitcoin.com AU?
How to withdraw money from Bitcoin.com.au?
How to verify Bitcoin.com.au?
References
- Bitcoin.com.au Terms & Conditions (Bitcoin.com.au)
- How to work out and report CGT on crypto (Australian Taxation Office)
- Crypto exchange buys Bitcoin.com.au brand for $3m (Australian Financial Review)
- Crypto exchanges to be required to hold financial services licences (Australian Financial Review)
- Digital currency exchange provider registration actions (AUSTRAC)
